You can count on us to put the ‘easy’ into an easy return policy. Speedy, straightforward, headache-free returns that make your life a hell of a lot better!
After all –– there is nothing more frustrating than ordering something online, and it ends up being more hassle than it’s worth to return. Expensive fees, unrecognizable addresses, and poor customer service are just a few of the bottlenecks we see every day.
That’s why we wanted to make it easier for you –– our valued customers. And our mission is to make your shopping experience with us a breeze!
If you don’t like your item or are unsatisfied with the quality, you can return it to our warehouse for free and receive an exchange or a refund. The only caveat for international customers is that we can only offer returns for items damaged during shipment or have printing issues.
Is it that simple? The answer is yes!
No ifs, no buts.
Whatever query you may have or questions about your order, please don’t hesitate to reach out to us. We would be more than happy to help you!
Thank you for your brand loyalty; it means the world to us.
Matchingcouples.com is a small shop that uses local manufacturers and family-run business as our partners here in America. Most orders are shipped within 2-5 Business days of ordering unless otherwise specified. (during back-to-school and holidays, this may take longer).
We ship worldwide from the U.S.
If you have any questions, please contacts us at firstname.lastname@example.org. Please be patient as we occasionally are handling a large volume of emails.
We will respond your message within 24 hours
Thank you and enjoy!